Gmail will not connect
Confirm you are online, retry from Settings → Account & sync → Import Gmail, and verify Pluto still has access in your Google Account.
Pluto Support
Start with the fixes below. If the problem continues, open a support request with the app version, iOS version, and the steps that led to it.
Confirm you are online, retry from Settings → Account & sync → Import Gmail, and verify Pluto still has access in your Google Account.
Run a recent import and search Transactions. History depends on the emails Pluto can import and recognise; it may be incomplete. Older Gmail history requires Pluto Access. If a supported receipt still does not appear, describe the import problem in a support request without including the receipt or financial details.
Open Settings → Pluto Access and choose Restore purchases while signed into the Apple Account that made the purchase.
Disconnect Gmail from Settings → Account & sync. Review privacy controls or delete local Pluto data from Settings → Data & privacy → Privacy center. For details, read the Pluto Privacy Policy.