Pluto Support

Let's get you unstuck.

Start with the fixes below. If the problem continues, open a support request with the app version, iOS version, and the steps that led to it.

Common fixes

Gmail will not connect

Confirm you are online, retry from Settings → Account & sync → Import Gmail, and verify Pluto still has access in your Google Account.

A transaction is missing

Run a recent import and search Transactions. History depends on the emails Pluto can import and recognise; it may be incomplete. Older Gmail history requires Pluto Access. If a supported receipt still does not appear, describe the import problem in a support request without including the receipt or financial details.

Access is not showing

Open Settings → Pluto Access and choose Restore purchases while signed into the Apple Account that made the purchase.

Request support

Support requests on GitHub are public. Never include email text, receipts, merchant names, transaction amounts, Google tokens, passwords, or banking information.

Open a support request

Privacy and data deletion

Disconnect Gmail from Settings → Account & sync. Review privacy controls or delete local Pluto data from Settings → Data & privacy → Privacy center. For details, read the Pluto Privacy Policy.